Add insurance or expanded roadside assistance to take all the stress out of your trip. Hertz's choices extend well beyond business trips and family vacations. Commercial van and truck rentals can help with a move or to fill in for a big contracting project. Splurge on a special weekend with a high-end sports car from their dream cars collection, make an anniversary special with a rental of a high end luxury sedan from their prestige collection, or burn rubber with one of the muscle cars available in the adrenaline collection.
Order the make and model of the car you like through your phone, and then pick it up from a neighborhood location at any time of the day. If you're in the market for something new, you can even find cars to lease and buy through Hertz Car Sales. To ensure the reliability of their fleet, Hertz regularly rotates low mileage cars out of rotation.
This gives buyers the option to get low prices on professionally maintained cars. Hertz sells a wide collection of vehicles throughout the United States. Watch on YouTube as Hertz celebrates its 25, rental from its Dream Car Collection , a selection of high end luxury sports cars. Hertz on Facebook : Drool over the cars of your dreams when you like Hertz on Facebook. You'll also find pictures and memes inspiring you to get into the world and live your dream. Hertz on Twitter : Dream big. Let Hertz help you plan your next vacation. Follow them on Twitter and be treated to a number of vacation ideas.
You'll also find pictures of some of the hottest cars available in the Hertz fleet. While you're there, learn what other satisfied customers have to say about Hertz. You'll also get a glimpse into the training and policy that goes on behind the counter to deliver you Hertz's superior level of customer service. When you add them to your circles, you'll get access to advice on the hottest destinations and the coolest cars in the Hertz catalog. Browse their page and dream bigger. The check in process was easy and drop off at the LAX enterprise was exceptionally breezy.
The agents that were there to pick up the car were extremely friendly and fast!! The shuttle to the airport was also super nice and waited for me as I walked over, and they come frequently… No delay in getting to the airport! Excellent service. Cons: Picking up my vehicle at enterprise and the SJC airport… They said they didn't have the car that I ordered and I had to wait for it. The agent had to go and look for it and find it, and he found a vehicle being washed… So at once I waited for the car I was all set. But I did find that it wasn't great service to not have the car that I ordered ready.
No Hassle Experience Pros: The pick up, and drop off went smoothly. The staff were courteous and professional. I guess the brakes on the car squeaked a little? Pros: Nothing Cons: I waited for over two hours to pickup my rental. When I finally got to the desk, all they had left was 12 person van. Cons: The wait time to get through this line was absurd given the limited number of people in line before me. In addition, certain fees were not disclosed at time of reservation resulting in charges higher than anticipated.
Agent was also relentless on upselling optional services. Cons: Car had less than miles on it and has lots of exterior damage. Happy New Year Pros: Quick and easy transaction. Pros: Very simple transaction Cons: Car was missing a small plastic cover in the center console between the seats where small items could be lost. Car Problems Pros: The car was clean Cons: -When I picked up the car the receptionist did not take me to the car nor did we do an inspection before I took off -After 30 minutes of driving the engine light went on - I had a long drive to San Diego from San Jose so this made me nervous the whole way -I had to fill the gas tank twice during the trip.
Usually it only takes me once tank to get from San Jose to San Diego -When I arrived in San Diego it was noted that both the tail lights were not working and only the brake lights did Really glad I did not get into an accident or pulled over since I was driving late at night -When I dropped off the car I noted these issues to the attendant and all he did was notify me that they will not rent this car out to others which is not exactly what I wanted to hear. Cons: The reservation was messed up on line so Avis had me picking up and returning in San Jose even though my on line request showed return to MRY Monterey.
When I tried to correct by phone I was disconnected or hung up on 4 times, ultimately reached some foreign person and was told there was nothing to be done except pay an unreasonable fee to rent at SJC airport. The Avis employee was good. Avis and their out of country phone support is a typical big corporate looser.
A one-hour pickup is just too long Cons: The line was about 5 deep with two agents and it still took an hour to get the car. Friendly, helpful staff to direct the process. Rude staff and charges one way fee Pros: Did not like anything Cons: The associate was rude and acted like it was my fault that I was being charges one way fee. Despite of the fact that I made a call before I went to return the car and that I was provided a case number, he refused to acknowledge it.
I was promised a refund in 2 days.
That was on 12th of May, no refund, blocked international bank account, daily overdraft fees and terrible customer service since then. Rented the car with Avis now, and never again. If I don't see my refund soon, lawsuit is the last option. Pros: The person who processed my rental when I arrived got the closest to the car I wanted; he was fast and efficient.
Drop-off was lightning fast. Cons: I forgot to mention that the tire pressure was low on one of the tires, so I hope they service that for the next person. Pros: Car was great! Cons: Had to wait 20 min for a car. Cons: When I rented the car, my confirmation said that pick up was at the airport location in San Jose. At this point I was not about to travel all over San Jose to try to locate the car because I assumed that my confirmation would have correct information.
I was traveling there to move my daughter out of her college dorm room. She has finals this week so there was little time to see her to pack up her belongings so I had no choice but to pay the additional funds.
Also, on the site, there was an option for rental insurance. Normally I don't buy this but because I was with someone outside my family I thought it may not be a bad idea if both of us were going to drive the vehicle. When I got to the Budget desk he had no record of that and said it was an outside vendor that I purchased insurance from. Your site is very deceiving. I will not use Kayak or Budget again after this. SJC was understaffed for pick-up Cons: I was in line for nearly 30 minutes. Cons: Car is dirty and stinking smell. Used cheap scents to cover the stinking smell.
Agency did not have cars Pros: Never rented the car since they did not have any cars Cons: Agency did not have cars available. I woulkd like the deposit i paid return to my credit card. Cheap and convenient Pros: The Price is Right, kayak made it easy to do the reservation, but where my flights changed I didn't make a change the reservation. The manager and front desk person took care of it and I went off as a happy customer.
Cons: Didn't like the car smell like smoke. It's something I only noticed after I driven off. And there were a couple of Maintenance items that should have been taken care of. Sometimes cheap is what you get.
Pick up nightmare Pros: Waited in line an hour - customer service unapologetic - drop off was great though and the car was nice. Cons: Waiting in line an hour. Pros: The staff could care less about quality and service. Late, slow, no sense of urgency, dirtiest car ever rented. Cons: service, quality, checking the car, brakes soft, car dirty and 30min late on my reservation. Cons: The pickup was painful. Pros: Yes Cons: I usually get a choice of vehicle, this time I was not Pros: The staff fixed a billing error for me. I appreciated that.
Cons: Your website made it seem as if I was booking a car at the airport. However, when I arrived, I was told the car was 20 minutes away. With no way to get there, I had to pay 3 times the amount to rent a last minute vehicle, plus I was hanged for the original booking. Cons: we dont understand why the original booked priced has gotten up a lot of charges. It was simple and easy. Cons: The amount of time it took to walk through the exit process and check over the car for nicks and dings. Pros: Love the dodge caravan.
Cons: Did not like how the pick up time was and got to rental in Almaden location and doors where locked.
When reserving the vehicle it did not state the stores hours. The right course of action by this location would have given us a call to make sure we were aware of the hours and if we were on our way.
Hertz sits alongside Enterprise and Alamo as one of the world's most prominent car rental companies. BUT, you made the error right out of the box. Begin the process by clicking "Book a Car" underneath the Reservations tab of the main Hertz navigation bar. Notify me of followup comments via e-mail. Contact us.
We did eventually pick up another car at another location and the staff there was fantastic. Great car, great price! Pros: Low miles, fast check out at airport. Cons: Dirty inside windows and outside mirrors. This company is cheating passengers who dont buy their insurance Pros: Nothing Cons: The return attendant was rude, yelling at me for not keeping the paperwork given at check out.
Then to my surprise he pointed to minor scratches as my fault and said I will need to pay for repair when he found out I didn't buy the company's protection policy. It seems they are making passengers who don't buy the protection pay for minor scratches and dents that other passengers before may have caused. I asked for a supervisor and he said there was none.
I went to the check out counter and they called in a supervisor from Hertz to talk to me, he was not helpful at all. Pros: They wwre great and found me a similar rate when they could not find the Kayak listing. Cons: The last screen that indicated the reservation was made, did not have a confirmation code. But it seems there was a reservation since I received this email.
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Hesitate to use Kayak again. Pros: Excellent car and the staff were great. Cons: I had to walk the length of the airport upon arrival.
Later learned there is a bus. Cons: The line to pick up was out of control long and took too much time. Cons: I disliked that I was quoted one price but they added a fee for me being under 25 when I was there in person. This is was more expensive then I thought, but understandable.
Debit card policy is lame. Will never use this company again.
Avoid Dollar!! They are not at the level of others in customer service Pros: Easy to pick up from the location. That's about all that was good about it Cons: - The car condition was horrible - Cleanliness wasn't great at all - Customer service at the location was not at all great. I know it is difficult for people who don't have English as the first language to speak it. Discount applies to base rate. Base rate includes time and mileage charges only.
Taxes and fees excluded. Minimum two 2 day rental required. You can combine promotional coupons with this discount. Tap or click on the View Coupons link next to "2 Additional Savings" to get a list of coupons you can stack with this offer. Prices as marked. Limited time offer. Enter code at checkout. Use code: for free additional driver. No underage fee. Save big during Hertz's Young Renter Promotion! Two or more rental days. Promotion Code must be provided at time of reservation or offer is void.
Get Offer. Expired Deals. No coupon required for this offer. Available only on Airport rentals.